Cities & Towns

Building and strengthening community one city at a time

After working in-house as a municipal public information officer for eight years, Laurie M. Ernest-Jones launched Conceptual Communications to help cities strengthen community. Today, the Conceptual Communications team has helped dozens of cities and towns along the eastern seaboard realign their public communications strategies to keep their residents, businesses, and visitors informed. An informed community is a strong community!

From serving as your public information office to helping you fill staffing gaps, there is no job too big or too small for us. We know city staff often wear many hats, that’s why we’re here to serve as an extension of your team. With the empathy of a staff member and the manpower of an agency, we can’t wait to help you reach more of your stakeholders and boost your engagement levels. In good times and bad, we will be there to guide your public communications strategy.

Menu of services:

Targeted advertising campaigns
ADA compliance
Annual reports
Crisis communications
Developing and implementing public outreach campaigns
Event promotions
Branding services including logos, taglines, and positioning statements
Content development
Creative services (videos, flyers, signage, billboards, brochures, and other marketing collateral)
Public relations services
Social media and website management
Translation services (multiple languages)
Reporting on all public outreach efforts