Offices in:
Florida & Connecticut
Marketing
& Public Relations Firm
We can’t wait to serve as an extension of your team. Every story we tell, media placement we earn, social media post we craft, and creative element we design is aimed at helping cities, public utilities, nonprofits, and organizations strengthen community.
WHO WE WORK WITH
Client Testimonials
“Laurie and her team are professional, smart, and easy to work with. Their work has taken our presence on social media and in the community to a new level and I would recommend them to anyone.”
Brittany Dube, MPH, CHES
City of Stamford
Department of Health and Human Services
“During the Islamorada Transmission Main Replacement Project, the Conceptual Communications team has been instrumental in the successful public outreach required to manage the significant impacts to residents, businesses, tourism, and traffic, and has facilitated increased engagement and positive public perception between FKAA and our customers.”
Emmy Koenig McDowell, P.E.
Florida Keys Aqueduct Authority
“Conceptual Communications is a perfect PR partner. They assisted us with the creation of our Wilton Manors brand and a decade later the brand is known throughout the region and the world. Life’s Just Better Here!
Pamela Landi
City of Wilton Manors
“Having the Conceptual Communications team serve as our City’s wingman during our darkest days was invaluable to our navigation of the unthinkable.”
Todd DeAngelis
City of Parkland
Our Impact
Students Shine
This curated video series features high school students who are passionate about recycling. In partnership with the Museum of Discovery and Science and Broward County Public Schools, the videos will be shared on the Solid Waste Authority of Broward County’s social media pages.
Sandcastles for Sloan
In memory of Sloan Mattingly, this educational campaign teaches everyone how to play safely in the sand. Nearly 50 communities across Florida have downloaded the Sandcastles for Sloan toolkit. Let’s all work together to help spread the word, “Don’t dig holes. Build sandcastles instead.”
Influencers Visit District 8
The Hallandale Beach CRA recently revitalized its Fashion, Art, and Design District (FADD), known as District 8. It’s been our job to promote the hip eateries and one-of-a-kind public art projects that can be found in this eclectic neighborhood. Shout out to all the rock star influencers who have helped us spread the word, especially the students from FIU!
Meet Marley!
When the City of Meriden Public Health and Human Services Department hired us, they wanted more than just a brand for their kids vaccine clinic. They wanted to establish a deeper connection with the families they serve, provide resources to help them make informed decisions, and make vaccines a little less scary for their youngest customers. Marley the Meriden Lion was born and he has been traveling all over Meriden to remind everyone that staying healthy takes courage!
Click here to learn more about the City of Meriden Public Health Clinic
Meeting People Where They Are
Our team had the best time at Island Fest 2025 in Islamorada! This was the PERFECT opportunity to meet people where they were and answer all their questions about the Florida Keys Aqueduct Authority’s Plantation Key Transmission Main Replacement Project.
Click here to learn more about FKAA’s Plantation Key Transmission Main Replacement Project
LitLUNCH! 2025 Raises $30k
We LOVE our local libraries! For the past 15 years, Laurie M. Ernest-Jones, our Founder and Principal, has co-chaired this luncheon. With 250 attendees, the 2025 LitLUNCH! raised $30,000 to support programming offered through Broward County’s public libraries.
Click here to learn more about the Broward Public Library Foundation
Our Work
Our work is challenging. It requires fresh ideas, research, and a data-driven approach. The lessons we’ve learned along the way serve as building blocks for the work we’re doing today and clients we’ll serve in the future. Staying stagnant is not an opton.
Take a look at some of the case studies we’ve put together in the spirit of helping other cities, nonprofits, and organizations strengthen their marketing and public relations strategies.
Our Why
Helping our clients broaden their reach and connectivity to the people and communities they serve is at the core of all that we do. The art of communicating is so powerful, and when done with intention and thoughtfulness, will help you achieve your goals.
Strengthening Community
Every client we serve, story we tell, campaign we manage, and report we create is aimed at strengthening community.
Media Placements
Campaigns Launched
Crises Managed
Videos Created
What we do
Branding
Your brand is your reputation. Whether you’re placemaking, brand strengthening, or creating a new identity, our creative team will help you every step of the way.
Crisis Communications
From developing crisis communications plans to managing the onslaught of media requests when a crisis hits, we’ve got your back.
Content + Creative
By developing content that’s authentic to your brand, we’ll improve your SEO while engaging your audiences through storytelling.
Public Relations
Earned media is an important component in the storytelling process. Local and national exposure is sure to amplify your reach.
Digital Media
Maximizing your digital media presence is our goal. After assessing your organic and paid strategies, we’ll identify opportunities to boost your reach and engagement.
Accessibility
From translating materials into different languages to ensuring all materials are ADA compliant, we’ll make certain your messaging is received without barriers.